Privacy & Data Protection Policy

01.Introduction & Regulatory Identity

This Privacy Policy governs the manner in which HAMCHAAR IMF LLP (operating as Letsbima.com, hereinafter referred to as “Letsbima.com”, “we”, “our”, or “us”) collects, uses, maintains, and protects user information gathered via our website, digital comparison tools, and advisory interactions.

We are a certified Insurance Marketing Firm licensed and regulated by the Insurance Regulatory and Development Authority of India (IRDAI) under Registration Code IMF09380620250815 (LLPIN: ACL-8676), with registered office at 305, Welldone Tech Park, Sector 48, Sohna Road, Gurgaon, Haryana 122005.

02.Information We Collect

We collect personal and demographic details solely for the purpose of matching and recommending insurance policies accurately:

• Identity & Contact Details: Name, phone number, email address, and residential city.
• Demographic & Risk Profile Data: Age, gender, family members to be covered, tobacco/smoking habits, and broad medical conditions required to evaluate insurer underwriting criteria.
• Existing Policy Documents: If you voluntarily submit your policy schedule for a Red Flag Renewal Review, we process the document only to extract coverage terms, sub-limits, and waiting periods.
• Technical Diagnostics: IP address, browser type, and anonymous device metrics used strictly to safeguard against fraudulent submissions.

03.Our Anti-Spam & Non-Disclosure Guarantee

Our Strict Anti-Spam Commitment: Unlike aggregator platforms, Letsbima.com does not monetize your personal contact information. We do not sell, rent, trade, or distribute your phone number or email address to third-party telemarketing networks, bulk SMS brokers, or unauthorized insurance agents.

Communications from Letsbima.com will occur exclusively through our verified advisors regarding insurance comparisons, policy reviews, or claim assistance you have explicitly initiated.

04.How We Use Your Information

Your data is used strictly for the following purposes:

• Generating accurate, side-by-side plan comparisons and educational simulator estimates.
• Facilitating phone, video, or in-person doorstep consultations with certified advisors at your request.
• Fulfilling statutory insurance distribution and policy issuance protocols with our licensed insurer partners.
• Providing on-ground and hospital desk claims advocacy during hospitalization emergencies.

05.Data Security & Encryption Standards

We implement industry-standard security safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data transmission between your browser and our servers is secured using 256-bit Secure Socket Layer (SSL) encryption.

06.Your Rights Under the DPDP Act 2023

Under India’s Digital Personal Data Protection (DPDP) Act, you possess the following rights regarding your personal data:

• Right to Access: You may request a summary of the personal data held about you.
• Right to Correction: You may request rectification of inaccurate or outdated information.
• Right to Erasure: You can request complete deletion of your records from our active systems.
• Right to Withdraw Consent: You may opt out of further advisory communications at any point.